Central Tent — SMS Terms of Service

Effective Date: May 29 2025

By providing your mobile number and opting in to receive text messages from Central Tent, you agree to the terms below. These terms explain how we collect and use your phone number, what kinds of messages you can expect, and how to manage your preferences.


1 SMS Consent Communication

Phone numbers collected for SMS purposes are not shared, sold, or rented to any third party or affiliate for marketing.


2 Types of SMS Communications

CategoryExample
Order & ShippingCentral Tent: Your order 12345 has shipped. Call 800-997-8368 if you have questions. Message and data rates may apply. Reply STOP to opt-out.
Service AlertsCentral Tent notice: Due to the hurricane, we are closed today. Call 800-997-8368 for urgent assistance. Message and data rates may apply. Reply STOP to opt-out.
Delivery ArrivalCentral Tent: Your shipment has arrived. Email [email protected] for pickup details. Message and data rates may apply. Reply STOP to opt-out.
Promotions & OffersCentral Tent: Summer sale—25 % off frame tents this week. Call 800-997-8368 for details. Message and data rates may apply. Reply STOP to opt-out.
Billing & Payment (if applicable)Central Tent: Invoice 67890 is due June 5. Call 800-997-8368 if you have questions. Message and data rates may apply. Reply STOP to opt-out.
Customer SupportCentral Tent: Following up on your canopy repair request. Call 800-997-8368 if you need assistance. Message and data rates may apply. Reply STOP to opt-out.

 


3 Message Frequency

  • Transactional messages are sent as events occur.

  • Marketing and promotional messages are limited to one (1) message per week.

  • Messaging frequency may vary.


4 Message and Data Rates

Standard message and data rates may apply, depending on your carrier plan. International fees may vary. “Message and data rates may apply” appears in every disclosure.


5 Opt-In Methods

  • Website form — checking the required SMS-consent box on https://www.centraltent.com/sms-opt-in/

  • Verbal consent — staff ask:

    “Do you agree to receive conversational text messages from Central Tent? Message frequency may vary. Message and data rates may apply. For help, text HELP or visit www.centraltent.com. You can text STOP at any time to opt out.”

  • Inbound text — by texting Central Tent first, you agree to receive conversational messages with the same disclosures.


6 Opt-Out Method

Reply STOP to any Central Tent text, or contact us via https://www.centraltent.com/contact/. After we process your request, you will receive one final confirmation text and no further messages unless you re-enroll by replying START.


7 Help

Reply HELP to any message, call 800-997-8368, or visit https://www.centraltent.com. Message and data rates may apply.


8 Service Availability & Reliability

SMS delivery depends on mobile-network coverage and device compatibility. Central Tent is not responsible for delays caused by carrier issues or service outages.


9 Prohibited Uses

Our SMS channel must not be used for illegal, abusive, harassing, or unauthorized content. Misuse may result in suspension or termination of messaging privileges.


10 Privacy and Data Usage

Your phone number and related personal data are processed per our Privacy Policy. We do not share SMS opt-in data with third parties for marketing.


11 Changes to These Terms

We may update these SMS Terms at any time. Changes take effect when posted. Continued receipt of texts after changes indicates acceptance of the revised terms.


12 Contact Us

Central Tent • 889 Industrial Blvd, Ringgold GA 30736, USA
Phone 800-997-8368 • Email [email protected] • Form https://www.centraltent.com/contact/


Standard Messaging Disclosures
Message and data rates may apply. Message frequency may vary. Opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy and these SMS Terms.

By opting in, you confirm you have read, understood, and agree to these SMS Terms of Service. Central Tent may discontinue SMS services at any time.

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