Privacy Policy
Last Updated: May 29, 2025
Central Tent is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website www.centraltent.com and sign up for our services, including text messaging. By using our website, you consent to the terms of this Privacy Policy.
1. Who We Are
Company Name: Central Tent
Website URL: www.centraltent.com
Physical Address: 889 Industrial Blvd, Ringgold, GA 30736, USA
Contact Information
Phone: 800-997-8368
Email: [email protected]
Contact Form: https://www.centraltent.com/contact/
2. What Personal Data We Collect and Why We Collect It
2.1 Personal Information
We may collect:
Name
Email Address
Phone Number
Billing Information
Purpose of Collection
To process and fulfill orders.
To communicate about your orders and provide customer support.
To send promotional materials, newsletters, and updates about our products and services.
To send text messages related to your orders and our services.
2.2 Non-Personal Information
We may collect:
Browser Type
Operating System
Website Usage Data
Purpose of Collection
To enhance the functionality of our site.
To improve your user experience.
To analyze and improve website performance.
2.3 Sensitive Personal Data
We do not collect or process sensitive personal data (health, racial or ethnic origin, political opinions, religious beliefs, or sexual orientation).
2.4 Data Generated from Technical Processes
Media: Information disclosed by users who upload media files.
Contact Forms: Personal data captured when users submit contact forms.
Cookies: Data collected through cookies and similar technologies.
Analytics: Data collected through default WordPress sales/products analytics.
3. How We Use Your Information
3.1 Order Processing
Process and Fulfill Orders: Managing your purchases and deliveries.
Communicate About Your Orders: Providing updates and responding to inquiries.
Provide Customer Support: Assisting you with any issues or questions.
3.2 Marketing (with consent)
Send Promotional Materials.
Distribute Newsletters.
Provide Updates About Our Products and Services.
3.3 Website Improvement
We analyze non-personal information to:
Improve Website Design.
Enhance Content.
Optimize Functionality.
3.4 Text Messages
SMS Opt-In: By providing your phone number and opting in, you consent to receive text messages from Central Tent via RingCentral. These messages may include updates, promotions, or notifications related to your orders and our services.
Purpose
Deliver Text Messages.
Provide Customer Service.
Respond to Inquiries.
Improve Our Text Messaging Service.
Opt-Out
You can opt out at any time by:
Replying “STOP” to any text message you receive from us, or
Using the Contact Form to notify us of your desire to opt out.
Upon opting out, you will no longer receive text messages except for those necessary to process your opt-out request.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business.
4.1 Restrictions on Marketing Use
Phone numbers collected for communications purposes will not be shared with third parties or affiliates for marketing or promotional activities.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.
4.2 Service Providers
RingCentral (SMS delivery)
Bluehost (website hosting)
4.3 Legal Requirements
We may disclose your information if required by law or to comply with legal processes.
4.4 Protection of Rights
To protect the rights, property, or safety of Central Tent, its users, or others, we may disclose your information as necessary.
5. How Long We Retain Your Data
| Data Category | Retention Period |
|---|---|
| Contact Form Submissions | Indefinitely (for ongoing customer service) |
| Analytics Records | 6 months |
| Customer Purchase Records | Indefinitely (customers may request access to historical orders at any time) |
| Opt-in Timestamps & SMS Logs | As long as needed to meet carrier-compliance requirements |
You can request deletion of your information at any time (see § 7).
6. Where Your Data Is Sent
We may transfer your personal data outside the European Union. Safeguards include:
Data Processing Agreements
Standard Contractual Clauses
Privacy-Shield–equivalent frameworks (where applicable)
Hosting Provider – Bluehost (see their Privacy Policy).
Service Providers – Bound by contractual data-protection obligations.
7. Your Rights Over Your Data
You have the right to access, rectify, delete, restrict, port, or object to processing. Contact us via:
Phone: 800-997-8368
Email: [email protected]
We respond within 30 days.
8. How We Protect Your Data
Technical Measures
TLS encryption during transmission
Firewalls and secure servers
Organizational Measures
Role-based access controls
Staff privacy training
Periodic privacy-impact assessments
9. Data Breach Procedures
Identify → Contain → Notify affected users/regulators within 72 hours (when required) → Review and Improve.
10. Third-Party Data
Any data received from third parties is verified for compliance and used only for the purposes outlined in this Privacy Policy.
11. Automated Decision Making & Profiling
We do not engage in automated decision making or profiling that significantly affects users.
12. Media
User-uploaded media may disclose personal information; such files are publicly accessible unless otherwise restricted.
13. Contact Forms
When you submit a contact form, we collect:
Name
Email Address
Phone Number
Message Content
Purpose: Respond to inquiries and provide customer support.
Retention: See table in § 5 (Indefinite).
14. Cookies
We use essential, performance, functional, and targeting cookies. You may disable cookies in your browser, but some features may not work.
15. Analytics
We use default WordPress analytics (sales/product interactions). Opt-out tools are available via your browser or analytics provider.
16. Third-Party Links
Our site may link to external sites we do not control; review their privacy policies before providing information.
17. Contact Us
Central Tent – 889 Industrial Blvd, Ringgold GA 30736, USA
Phone: 800-997-8368 – Email: [email protected] – Form: https://www.centraltent.com/contact/
Disclaimer: By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Central Tent may modify this policy at any time; changes take effect upon posting.
